What this site should prove
Leadership, judgement, practical technical ability, long-term client trust, and the ability to turn messy operational problems into useful systems.
Operational leadership · healthcare systems · practical software
Experienced operational leader who builds practical systems.
For more than 30 years, I have worked across healthcare operations, IT support, practice management, compliance, training, business improvement, fuel and retail operations, finance, leadership and purpose-built web applications.
Recovered legacy content
Older healthcare, privacy, payroll and IT content is being curated so it is republished only where it remains useful.
Current Focus
Lightweight PHP/MariaDB applications, useful operational tools, SWMS automation, web hosting, email hosting and practical systems for businesses that need outcomes.
Experience areas
The common thread is practical operational leadership across industries, teams, systems, compliance and technology.
Healthcare operations
Practice management, training, healthcare IT, clinical administration systems and long-term support for medical practices across Australia.
Technology and infrastructure
Self-hosted web, mail, remote access, backup, monitoring and lightweight PHP/MariaDB systems designed around practical operational needs.
Leadership and team management
More than 30 years leading teams, coaching staff, managing change and helping people work smarter without losing accountability.
Business management and finance
Operational management, HR, finance, reporting, process improvement and commercial decision-making across professional services and small business environments.
Retail fuel and distribution
Hands-on leadership in fuel retail, distribution, large-volume operations, safety, quality systems and customer-facing team environments.
Safety and risk
WHS, HSEQ systems, SWMS, pre-starts, compliance documentation and practical safety systems that reduce confusion rather than adding paperwork.
What people say
“You are incredible. Out of all the contractors I have worked with, you are by far the most genuine and lovely. The random calls from my staff, random texts and PMs from me — you always make time for us and you do it selflessly. You are one of a kind. I genuinely appreciate all you are and all you do.”
“Met Matt on Best Practice forum. He had great answers regarding my problems/issues with Best Practice. Needed to have new server, discussed with him - I was able get a great deal for my Dell server. To install / commission change over to new server, he came all the way from Queensland to Shepparton, Victoria. He finished all commissioning work in 2 days, with no down time. In 5 years since commissioning the new server he continues to offer great IT support, always available and promptly fixing issues. This entire period there was no time loss due to server down time in this seven day per week medical practice. His fees are very reasonable. Quality of support has no match. I would very strongly recommend him for any IT work. His contract is so open you can walk away any time you want. I wish him all the best.”
“I first met Matt in 2012 when I opened my first practice. Matt was amazing. In three days he set up my computer hardware, organised the installation of Best Practice and then gave all of us training about how to get things running. I think I got a weeks worth of work in three days. It was very practical and much needed advice. I have subsequently had him visit to give us a practice check-up. He gave me valuable insight into the performance of our administration team. Once again his breadth of experience and knowledge was of great benefit to me as a practice owner. His knowledge of the working of Best Practice is really second to none in Australia. Matt has run multiple practices as a practice manager and practice owner. He can see things from the perspective of the owner and manager. If you need help setting up a practice or providing some training or auditing of your administration team I couldn't recommend him highly enough. The only downside is that he is a Queenslander ;)”
Project proof
Healthy Business for Doctors
A consulting and training platform for improving general practice management, business performance, systems and staff capability.
IT4Doctors
A long-running healthcare IT and practice-management support business focused on real general practice needs.
Hand Sanitiser Australia Project
A rapid healthcare supply-chain response at the very start of the COVID-19 pandemic.
Archive status
| Source | Status | Total |
|---|---|---|
| Healthy Business for Doctors | published | 9 |
| IT4Doctors | published | 4 |