Experienced operational leader who builds practical systems.

“I have had the privilege of working alongside Matt Gilchrist in the Practice Managers Network for many years, and his contribution to the Australian general practice community is genuinely difficult to overstate. As one of our long-standing moderators, Matt brought something that is rare in any volunteer role: consistent expertise, calm authority, and an unfailing willingness to share his knowledge. In a community of more than 15,000 practice managers navigating complex and rapidly changing challenges, that contribution mattered enormously. Members could rely on Matt's responses to be accurate, considered, and practical. He never talked down to anyone, but he never allowed misinformation to go unchallenged. That combination earned him enormous respect across the network. What sets Matt apart, however, is what he did when the stakes were at their highest. When COVID-19 disrupted supply chains and GP practices across Australia were struggling to obtain hand sanitiser, Matt did not wait for someone else to solve the problem. As an integral member of a three-person team, he helped coordinate the manufacture and distribution of hand sanitiser to clinics nationwide. At a time when frontline healthcare services desperately needed support, this initiative made a tangible difference to practices, healthcare workers, and patients across the country. Matt's contribution has always been voluntary. No obligation, no remuneration, simply a professional who genuinely cares about the sector and the people within it. I commend Matt without hesitation, and with great gratitude.”

“You are incredible. Out of all the contractors I have worked with, you are by far the most genuine and lovely. The random calls from my staff, random texts and PMs from me — you always make time for us and you do it selflessly. You are one of a kind. I genuinely appreciate all you are and all you do.”

“Met Matt on Best Practice forum. He had great answers regarding my problems/issues with Best Practice. Needed to have new server, discussed with him - I was able get a great deal for my Dell server. To install / commission change over to new server, he came all the way from Queensland to Shepparton, Victoria. He finished all commissioning work in 2 days, with no down time. In 5 years since commissioning the new server he continues to offer great IT support, always available and promptly fixing issues. This entire period there was no time loss due to server down time in this seven day per week medical practice. His fees are very reasonable. Quality of support has no match. I would very strongly recommend him for any IT work. His contract is so open you can walk away any time you want. I wish him all the best.”