What I bring
More than 30 years of leadership and management experience, strong IT capability, healthcare operations knowledge, WHS training and a practical bias toward useful systems.
About Matt
Operational leader, systems builder, and practical problem solver.
My working life has sat at the intersection of people, process, technology and compliance. I have led teams, managed practices, supported healthcare businesses, built infrastructure, designed web applications and helped organisations turn messy operational problems into workable systems.
How I work
I prefer clear thinking, honest communication, durable processes and tools that reduce work rather than adding more administration.
Current focus
Operations, HSEQ, practical safety systems, lightweight web applications and reliable infrastructure for small to medium organisations.
Career history
Business & Leadership Journey
My career has moved through retail, fuel and transport, government compliance, healthcare, professional services and WHS. The common thread has been practical leadership: building teams, improving systems, solving operational problems and taking responsibility for outcomes.
Retail, Fuel & Transport Leadership 1987–2001
- Albion Foodstore — Store Manager
- Annerley Quickstop — Acting Manager
- BP Maryvale — Site Manager
- BP Bridge Garage — Leadership Roles through to General Manager
- PETRO Fuels — Goondiwindi Area Manager
- The Big Apple Core Pty Ltd — Owner/Director
Progressed from retail and convenience store management into large-scale fuel and transport operations, then into business ownership.
During my time as manager, BP Bridge Garage was the largest fuel-volume truckstop in Australia and was recognised as one of the world's highest-volume truckstops.
Government Compliance & Investigations 2001–2003
- Queensland Revenue Office — field-based Compliance / Investigations Officer
Developed investigative, compliance and regulatory skills that continue to influence my approach to governance, risk management, evidence, documentation and operational systems.
Healthcare Leadership & Business Ownership 2003–2025
- Goondiwindi Medical Centre — Practice Manager
- Darling Downs Skin Cancer Clinic — Part Owner/Director
- IT4Doctors Pty Ltd / Healthy Business for Doctors — Founder & Director
- Family Doctor — National Training Manager and Acting Queensland Manager
- Scale My Clinic — Head Coach
Worked across regional general practice, specialist clinic ownership, national healthcare consulting, training and coaching. Key achievements included successful doctor recruitment, modernising healthcare IT infrastructure, building better business systems and supporting hundreds of Australian medical practices.
Professional Services Leadership 2025–2026
- Wonderley & Hall Solicitors — Practice Manager
Led business operations, finance, technology, compliance and administrative systems within a multi-practitioner legal practice.
WHS & Operational Leadership 2026
- Gore Earthmoving — HSEQ Manager
- Practical Safety Advisory — Director
Applied decades of operational leadership experience to WHS, HSEQ, risk management, training, compliance and safety system development within the civil construction sector.
Web App Development & Web Page construction 2026
- Matt Gilchrist Pty Ltd — Lead Developer
- CREWork — Founder and Lead Developer
Applied decades of operational leadership experience to web application development, including CREWork as a workforce operations platform and Practical Safety Advisory as a separate advisory business.
Detailed career timeline
1987–1990Albion FoodstoreStore Manager
1989–1990Annerley QuickstopActing Manager
1990BP MaryvaleSite Manager
1991–1992Independent retail and sales activitiesPop-up framed-art retail and casual roles
1992–1996BP Bridge GarageLeadership Roles through to General Manager
1996–1998PETRO FuelsGoondiwindi Area Manager
1998–2000The Big Apple Core Pty LtdOwner/Director
2000Frasers Livestock TransportScheduling Assistant
2001–2003Queensland Revenue OfficeCompliance / Investigations Officer
2003–2011Goondiwindi Medical CentrePractice Manager
2010–2016Darling Downs Skin Cancer ClinicPart Owner/Director
2011–2025IT4Doctors / Healthy Business for DoctorsFounder & Director
2012GP's on CurzonPractice Manager
2012Medici Allied HealthPractice Manager
Dec 2023–Mar 2024Family DoctorNational Training Manager / Acting Queensland Manager
Mar 2024–Dec 2024Scale My ClinicNational Head Coach
Mar 2025–Jan 2026Wonderley & Hall SolicitorsPractice Manager
Jan 2026–May 2026Gore EarthmovingHSEQ Manager
2026–CurrentPractical Safety AdvisoryDirector
2026–CurrentCREWorkFounder and Lead Developer
May 2026- CurrentMatt Gilchrist Pty LtdOwner / Director / Lead Web Developer