Long-term trust, practical support and real-world outcomes.

“You are incredible. Out of all the contractors I have worked with, you are by far the most genuine and lovely. The random calls from my staff, random texts and PMs from me — you always make time for us and you do it selflessly. You are one of a kind. I genuinely appreciate all you are and all you do.”

“Met Matt on Best Practice forum. He had great answers regarding my problems/issues with Best Practice. Needed to have new server, discussed with him - I was able get a great deal for my Dell server. To install / commission change over to new server, he came all the way from Queensland to Shepparton, Victoria. He finished all commissioning work in 2 days, with no down time. In 5 years since commissioning the new server he continues to offer great IT support, always available and promptly fixing issues. This entire period there was no time loss due to server down time in this seven day per week medical practice. His fees are very reasonable. Quality of support has no match. I would very strongly recommend him for any IT work. His contract is so open you can walk away any time you want. I wish him all the best.”

“I first met Matt in 2012 when I opened my first practice. Matt was amazing. In three days he set up my computer hardware, organised the installation of Best Practice and then gave all of us training about how to get things running. I think I got a weeks worth of work in three days. It was very practical and much needed advice. I have subsequently had him visit to give us a practice check-up. He gave me valuable insight into the performance of our administration team. Once again his breadth of experience and knowledge was of great benefit to me as a practice owner. His knowledge of the working of Best Practice is really second to none in Australia. Matt has run multiple practices as a practice manager and practice owner. He can see things from the perspective of the owner and manager. If you need help setting up a practice or providing some training or auditing of your administration team I couldn't recommend him highly enough. The only downside is that he is a Queenslander ;)”

“Matt Gilchrist has been our practice management consultant, bookkeeper and general “practice fixer” for over the past 12 months. Matt has what I consider to be unique skills in general practice management which combine his business management background, an intimate knowledge of practice software and his experience both as a practice manager and owner. Matt has helped me gain much better control by making our systems more robust and accountable. As the person ultimately responsible for the practice (and it’s bills) this has given me a lot of confidence. Problems which would have been difficult and time consuming for our staff to manage have been dealt with easily, effectively and very promptly by Matt. He’s a “straight shooter” and doesn’t take “that’s the way we usually do it” for an answer, allowing us to optimise our processes and anticipate problems before they are realised. This has allowed us to operate a better and more efficient general practice. Matt is also very reliable and has been keen to be involved in meetings, always responding quickly and reliably to requests. General practice is at the end of the day a small business, but it’s a rarity to find people who have a background primarily in business management directly involved. Matt provides us with a business “edge” to our practice, allowing us more time to concentrate on what we’re good at which is patient care. His skills really help to “plug the gap” between were our accountant ends and our practice manager begins. We’re looking forward to continuing our association with Matt Gilchrist into the future. He’s now an invaluable member of our practice.”

“We had Matt replace our entire computer system two years ago and they have been great. We have found Matt to be extremely helpful in that time. It is never too much trouble for him to talk me through a problem or arrive on premises to ensure our computer issues are resolved. Luckily, our practice has never had to revert to paper based operations, thanks to Matt.”

“I have been very happy with the help of IT4Doctors with the setup of my small rural practice. Matt Gilchrist’s knowledge of both IT systems in general practice as well as all aspects of practice management is excellent. Matt has been extremely helpful during this time, always happy to answer immediate questions, not restricted to business hours. The amount of help I received was beyond the call of duty. I would recommend IT4Doctors to any general practice that would like someone with extensive and specific knowledge of general practice IT systems as well as general IT systems.”

“Goondir Health Services engaged IT4Doctors in late 2014 to review clinic operations provided at each of its sites. The review objective was to establish if Goondir was achieving maximum health outputs and income generation and if not, advise how more efficient and effective management of its resources could achieve the objective without effecting best practice health care. This activity was undertaken in a relatively short timeframe, with agreed issues and recommendations for remedial actions being implemented by Goondir.”

“Passionate on topic.”

“This session was great, it would have been good to have more time with Matt exporting reports to Excel etc.”

“Well done awesome. Great presenter! Perhaps a session for Practice Managers only.”

“The entire session was highly informative including the informal demonstration of how to use appointment book and SMS for patient correspondence.”

“Lots of tips. Excellent. Would make a good book or, better, a DVD.”

“Excellent stuff. Needed longer time!”

“Useful fun session.”

“Very informative - Matt clearly understands BP and good practice management techniques.”

“Fantastic practical session.”

“Matt is very knowledgeable and more time with him would benefit everyone.”

“Very good and thorough information.”

“More time for Matt!”

“Fantastic - better talk yet!”

“Matt is a brilliant speaker/teacher. More time. Best session so far!”

“Very easy to understand, listens to questions. Speaks honestly.”

“Very informative.”

“Would have liked Matt to have more time to further explain with the questions asked. Very knowledgeable and entertaining.”

“Very interesting - I am not a PM but can apply approaches to my job.”

“Really enjoyed course, informative and liked Matt’s teaching style.”

“Great presenter - very generous.”

“Excellent presentation.”

“Covered more than advertised. This was great.”

“Great presenter.”

“Once again an excellent presentation. However need to physically apply info at work.”

“Brilliant presenter, easy to understand. BP needs to have regular courses for newer practices to help staff keep up with your short cuts etc. Practices do not always have time to train newer staff and they only know basics.”

“Very informative. Great fun presentation.”